PrivacyPolicy
We value your trust. This document outlines how we collect, use, and protect your personal data at Fixspire in compliance with DPDPA 2023.
Introduction
Welcome to Fixspire's Privacy Policy
Welcome to Fixspire's Privacy Policy. IHSUK TECH PRIVATE LIMITED ("IHSUK Tech", "we", "our", or "us") operates the Fixspire platform. This policy outlines our practices relating to the collection, storage, usage, processing, and disclosure of personal data. By using Fixspire, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your personal information and your right to privacy.
Data We Collect
Information collected when you use our services
Data You Provide
- Contact Data (Name, email, phone number)
- Identity Data (Business name, GST, KYC documents)
- Operational Data (Customer lists, service records)
- Payment Data (UPI IDs, transaction logs)
Automatically Collected
- Technical Data (IP address, device ID, browser type)
- Usage Data (Feature usage history, session logs)
- Location Data (When enabled for service scheduling)
- Cookies & Session Data
How We Use Your Data
Purposes for which we process your information
Account Security & Verification
To verify your identity and secure your account
Service Delivery
To provide core features like invoicing and scheduling
Communication
To send service alerts, updates, and support messages
Improvement & Analytics
To analyze usage patterns and improve our platform
Cookies & Tracking
How we use cookies and similar technologies
We use cookies and similar tracking technologies to enhance your experience. These small text files help us understand how you use our site, remember your preferences, and provide personalized features. You can control cookies through your browser settings.
Types of Cookies We Use
Cookie Control
You can control cookies through your browser settings. Essential cookies are required for the platform to function properly.
Data Sharing & Disclosure
When and with whom we share your information
- Service providers (e.g., hosting, payment processing)
- Legal authorities when required by law
- Business partners with your consent
- Affiliates and subsidiaries
Your Rights
Control over your personal information
- Access your personal data
- Request data correction
- Request deletion (account removal)
- Withdraw consent
- Data portability
- Opt-out of marketing communications
Security Measures
How we protect your information
- End-to-end encryption for sensitive data
- Regular security audits and penetration testing
- Strict access controls and authentication
- Data anonymization where possible
- Secure data centers with 24/7 monitoring
Retention & Deletion
How long we keep your data
We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Account data is typically retained for 7 years after account closure for legal and compliance purposes. You can request deletion of your data at any time by contacting our privacy team.
Grievance Officer
For any privacy concerns or data protection inquiries, please contact our designated Grievance Officer.
IHSUK TECH PRIVATE LIMITED
383 Falg Enclave Phase II
Bareilly, Uttar Pradesh, India 243001
Email: privacy@ihsuktech.com
Response time: 24-48 hours
Need Help?
If you have questions about our Privacy Policy or want to exercise your data rights, our team is here to help.
Email Privacy Team